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Sophie Allport

Sophie Allport Cinnamon & Orange Scented Candle - 180g

Sophie Allport Cinnamon & Orange Scented Candle - 180g

Regular price £21.00
Regular price Sale price £21.00
Sale Sold out
Tax included.

About this Product.

Our luxury Cinnamon & Orange candle fragrance is made using winter red berries, star anise, cinnamon sticks and sliced orange. The inviting aroma of this beautiful candle is a spicy warm scent that blends notes of sweet cinnamon with a dash of fresh orange.

Made in England from a natural blend of soybean, rapeseed, and coconut oils blended with a high-quality fragrance, this handmade candle will burn for up to 45 hours and is presented in a smart gift box, making it the perfect gift idea for a loved one!

  • Scented candle in a glass
  • Burn time approximately 45 hours (180g)
  • H 9cm x W 8cm x D 8cm
  • Cinnamon & Orange fragrance
  • Comes in a smart gift box
  • Made in England
  • Made from a natural blend of soybean, rapeseed, and coconut oils
  • Our natural wax is free from harmful chemicals and promotes cleaner soot free burning
  • Natural cotton wick with no lead or other metal supports
  • Never leave a burning candle unattended
  • After each burn we always recommend trimming the wick to avoid the candle being contaminated

Delivery Information

 

Get Free Delivery to most UK destinations on orders over £100, subject to Brand. See further info at checkout. 

Orders under £100 will be charged at £3.95 Standard 48 (3-5working days) Unless a specific express or courier service is selected at checkout. 

Made to Order products: 

Specific Brands which are made to order such as Netherton Foundry and Repeat Repeat, we allocate a window of between 7-10 working days to get your order made and dispatched out to you. During exceptionally busy periods, this time frame may be extended due to factory demand. However, we will inform you of any such delays. 

Please Note: ‘Made to Order’ products cannot be cancelled or refunded once processed into the factory workshop schedule. If you should have any immediate issues please do get in touch and we will do everything we can to help you. 

For items in stock we aim to process your order within 24hrs of orders placed before 12 noon. During particularly busy periods delivery times maybe extended but you will be notified via email within 48 hours of your order. We will inform you as soon as possible if any item is not in stock and you will be given the option to cancel or exchange your order.

An email will be sent to the address you provide at the time of checkout to confirm that your order has been shipped.

 

Returns and Refunds

Returns are simply part of a shopping experience so we aim to make it as straight forward and easy as we can. 

Under what circumstances do we offer returns / exchanges and refunds? 

If you are not completely satisfied with your purchase for any reason we offer a 14 day returns policy. This means your item needs to be returned within 14 days of receipt back to us, however you MUST get in touch to request a return prior to return. 

Please Note: Made to Order’ products cannot be cancelled or refunded once processed into the factory workshop schedule. If you should have any immediate issues please do get in touch and we will do everything we can to help you. Refunds will only be accepted for ‘Made to Order’ products, if faulty or damaged. 

Please note: Cost of returns is at your own expense. Exchanges may incur a restocking fee depending on the condition of the exchange. 

Damaged or Faulty Items

If your product is faulty or damaged, please send us an email with a description of the fault or damage along with a photo, within 7 days of receipt. We will then confirm the return and request that the product is returned. We will provide a free shipping label and upon receipt of goods, send out a replacement, as soon as possible. For any products that cannot be replaced or exchanged, we will offer a full refund to the original payment method. This is part of the Brambles Customer Satisfaction Guarantee – please email us at info@bramblescookshop.com and we endeavour to resolve any issues regarding damaged products via email within 48 hours.

What customers are required to do?

Please get in touch via email to request a return - info@bramblescookshop.com

Please let us know the reason you wish to return the item and include if you would like to receive a replacement, exchange for something else or a refund. 

We will respond to your email within 24 hrs to confirm receipt of your returns request. We will then ask that you please return the item within 14 working days, to our returns postal address, which will be emailed to you.

PLEASE NOTE: DO NOT RETURN TO ANY ADDRESS FOUND ON THE WESITE AS CERTAIN BRANDS ARE RETURNED DIRECT TO SUPPLIER. WE WILL ISSUE YOU THE RETURNS LABEL REQUIRED. 

The postage cost for a return (unless faulty or damaged) is at your own expense. Exchanges may incur a restocking fee depending on conditions of product. 

When customers can expect their refund?

Refunds will be processed within 48 hours of receipt of goods, upon condition of inspection. We require for all items (unless faulty) to have NOT been used at all (for hygiene purposes) and returned in their original packaging. All attachments and accessories must also be complete. All refunds will be processed upon inspection of return onto original payment method.

 

 

 

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