Le Creuset
Le Creuset TNS Saucepan 18cm with helper Handle
Le Creuset TNS Saucepan 18cm with helper Handle
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About this Product.
Practical and versatile, our Toughened Non-Stick Saucepans with Lid are perfect for everyday use from cooking vegetables, rice or pasta to homemade sauces and soups. The heat-resistant glass lid helps to retain moisture and flavour, while the secure stainless steel handles ensure the pans are easy to lift even when full.
Our Toughened Non-Stick cookware is perfect for everyday use, even in the most demanding kitchen. The reinforced non-stick surface is tough, durable and is PFOA-free. Truly versatile, our Toughened Non Stick cookware offers excellent food release so is very easy to clean. The range is suitable for all heat sources including induction, is oven and dishwasher safe and comes with a reassuring Lifetime
Cooking with Toughened Non-Stick
Le Creuset Toughened Non-Stick pans are manufactured from premium materials that will provide the best in durability and cooking performance. Each pan is made from heavy gauge, forged aluminium that has been specially treated to provide a strong, toughened finish that will withstand the demands of everyday use. Each pan spreads heat evenly and efficiently, so there are no hot spots in your cooking. The specially constructed base incorporates a magnetic, stainless steel disc that provides extra strength and stability to the pan and makes it suitable for use on ALL HEAT SOURCES including the latest induction hobs. Both the interior and exterior of each pan are finished with one of the most modern, PFOA-free, toughened non-stick finishes available providing superb release of food and easy cleaning – every day. It is an ideal surface for healthier cooking with very little oil or fat.. Optional heat-resistant glass lids are available to buy separately. Handles are secured with stainless steel rivets.
Before first use
Remove all packaging and labels, wash pans in hot soapy water, rinse and dry thoroughly. Condition the interior non-stick cooking surface. DO NOT condition the black exterior sidewall. Rub a film of vegetable or corn oil over the entire surface using a pad of kitchen paper towels. Rinse the pan with hot water, dry thoroughly. The pan is now ready for use. Occasional re-conditioning after this will help protect the surface and promote longer life.
Usage recommendations
Le Creuset Toughened Non-Stick pans are completely multifunctional for use on any hob, under any domestic grill, or in any domestic conventional or fan assisted oven (not suitable for use in microwave ovens). Always match the pan base size to the hob heat zone it is to be used on. Gas flames must always be confined to the base area and NEVER extend up and around the sidewalls of the pan. On any glass topped hob always lift the pan on and off, or across the surface. Never slide the pan as this may cause damage to the pan base as well as to the glass. Use MEDIUM and LOW heat settings for the majority of cooking on all heat sources, allowing the pan to heat gradually and evenly. For those times when searing of meat, poultry or fish is required a medium to higher heat can be used initially, but once the pan is hot and the food added, the heat should be lowered. The pan should NEVER be used on a maximum or high heat setting either for pre-heating or cooking as the excessive surface temperatures will damage the non-stick cooking surface.
Induction Hob Cooking
Always match the diameter of the stainless steel disc in the base of pan to the induction hob cooking zone. Using a pan with a small stainless steel disc on too large a cooking zone may result in a weaker magnetic field being created and reduced heat output. In some cases the hob may not “recognise” the pan and no heat will be generated. DO NOT use the boost function for longer than is required to bring the pan’s contents to a boil. The boost function should only be used for rapid heating of large quantities of water e.g. for boiling pasta or vegetables. During cooking, you may notice some slight noise being generated in the pan by the induction hob. This will not damage the pan or affect cooking performance.
Toughened Non-Stick Glass Lids
Add another dimension to your cooking with your Le Creuset Toughened Non-Stick pan by using a Le Creuset heat-resistant glass lid – available separately. The see-through glass lid allows you to check the recipe without disturbing the cooking progress or temperature. It retains moisture and flavour and also acts as a self-baster, or converts the pan to one for poaching, braising or casseroling. The lids are oven-safe up to 220°C/425°F/Gas Mark 7.
Delivery Information
Delivery Information
Transit and Handling Times
We aim to process orders within 24 hours of an order being placed. Our cut off for this within the day is at 12 noon / 12:00 GMT.
During busy periods such as Black Friday, Christmas and any other periods of increased demand, we can extend this to 48 hours. You will be made aware of this if it is the case.
Price Breakdown
Get free delivery on most orders over £100 across mainland UK excluding overweight / oversized items such as Barbecues and Firepits. You will be able to see if your order is within this exclusion on the checkout page after entering your address.
For orders under £100, you will be charged £3.95 as a standard shipping cost which will take 3-5 working days. In some cases there will be a bladed item delivery surcharge due to the extra steps needed to be compliant with mailing these products and checking identification at the recipients address.
On selected products you will also have the option to decrease the shipping times by using express services. These are provided by DPD, DHL, Royal Mail and Evri and you will be aware of the service used in your checkout page in the ‘Shipping method’ section.
Made to Order Brands
At Brambles Cookshop, we offer various boutique, custom or hand-made products from businesses that craft these to order. When you are in the checkout, you will be informed about the current lead times on our made to order products and which products these are, for a brief overview please see the list below.
Made to order products take 7-10 Working Days to be created, you will be made aware if any changes are made to this prior to purchase and if we do need any further information from you to craft your order / make amendments and changes we will pause the making where possible to avoid making incorrect / altered items.
Vendors where this applies:
Netherton Foundry
Repeat Repeat
Make Me Something Special
Split Shipments
Some shipments are split into multiple packages, this is due to us using multiple dispatch locations across our vendors and within Brambles ourselves. You will be notified of split shipments where applicable within the checkout prior to your order.
Some of our products are dispatched directly from our Vendors to limit the carbon footprint of Brambles Cookshop and to ensure you get the best prices possible. Because of this we cannot combine shipments where split shipments occur.
Change of Address
Please inform us of any address changes as soon as possible and we will try our best to change these formally within the couriers’ systems. If an address cannot be changed as it is too late in the delivery process, in most cases the package would have to be formally rejected by the recipient and we are not responsible for incorrect addresses entered by the customer.
Cancellations
Please inform us of any order cancellations as soon as possible. If the order has been dispatched prior to this, you will have to return the order as stipulated in our returns policy. Please use the email returns@bramblescookshop.com to begin this process if needed.
Damaged Products
If a product arrives damaged, please inform us as soon as possible by providing photographs of the damage and your order information to returns@bramblescookshop.com and a representative will get back to you as soon as possible with your next steps. You will be able to claim a refund or replacement if your product arrives damaged.
Contact Us
Customer Service Hours:
Monday-Friday: 10am-5pm GMT
Saturday: 10am-1pm GMT
Sunday: Closed
Contact Information
Aftersales Email: aftersales@bramblescookshop.com
General Email: info@bramblescookshop.com
Returns Email: returns@bramblescookshop.com
Customer Service Number:
01270 295 275
Returns and Refunds
Returns and Refunds
To be eligible for a return, unless faulty, your item must be in the same condition that you received it in, i.e., unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. If you are returning your item under the cooling off period (explained below) please ensure you contact us within 14 days of receiving your item.
All returns must be authorised by Brambles Cookshop prior to being sent to us. Please follow the below to register your return to ensure we can process it successfully.
To start a return, please contact us at returns@bramblescookshop.com. Please note that returns may need to be sent to different addresses depending on the items manufacturer, as we work closely with vendors to offer a full and comprehensive array of return options. This often means we can offer replacements, refunds and react quicker than other retailers in the event your product isn’t to your satisfaction.
Where faulty or not as described, we may request a full description / photo of the fault. When your request for return has been accepted, a free returns shipping label will be sent to you via email, as well as instructions on how and where to send your package.
However, where the customer has changed their mind or returning for reasons outside of being faulty or not as described, the customer is to arrange their own return using a tracked shipping service, for which we will provide the relevant returns address.
If ‘faulty’ or ‘not as described’ has been used as the reason to return the item and it is found to be unopened / not faulty once received and inspected, the cost of the returns label will be deducted from your refund and you will be notified in advance with evidence of this. You can always contact us for any returns questions at returns@bramblescookshop.com, as well as the information below in the contact us section or contact us page.
European Union and United Kingdom 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped in the European Union and United Kingdom, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it in, i.e., unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Contact Us
Returns Customer Service Hours:
Monday-Friday: 9am-5pm GMT
Saturday: 9am-5pm GMT
Sunday: Closed
Contact Information
Aftersales Email: aftersales@bramblescookshop.com
General Email: info@bramblescookshop.com
Returns Email: returns@bramblescookshop.com
Customer Service Number:
01270 295 275
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us with the details above or directly using returns@bramblescookshop.com
Exceptions / non-returnable items
Certain items cannot be returned such as; Made to order & custom made I.e. bespoke, special orders or personalised items, unless faulty. This includes Netherton Foundry, Repeat Repeat and Make me Something Special products. We also do not accept returns for perishable goods such as food or plants, nor hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@bramblescookshop.com.
Restocking Fee
Due to the fulfilment partner we work with for items in the 'Brambles Cookshop Home Range' there may be a restocking fee for cancelled orders or items returned unused, with tags, and in its original packaging.
Klarna - Pay in Three
Klarna - Pay in Three
We've launched with Klarna UK to bring you flexible payment options at checkout.
Klarna's Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply.
Our Carbon Positive Shipping
Our Carbon Positive Shipping
Some of our products are dispatched directly from our Vendors to limit the carbon footprint of Brambles Cookshop and to ensure you get the best prices possible. Because of this, we cannot combine shipments where split shipments occur.
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